Privacy policy.

karen hall digital marketing consultant leaning against brick wall

A serious face - a serious matter

This policy tells you how I’ll collect and process your personal data if you sign up for news, purchase services and products and use my website.

About

Karen Hall Marketing is an independent digital marketing consultancy.

The personal data I collect and process

There are three main ways I process the personal data you provide. I endeavour to keep this information accurate and up to date, and not keep it longer than is necessary.


1. To administer your account as a client

In order to provide my service effectively and ensure the best possible service I need to collect and process the following personal data.

Personal data types - all collected as part of coming on board as a client:

  • First name, Last name

  • Phone number (normally a mobile)

  • Address

  • Business email address

This personal data will be used for the following services and purposes:


To administer your account and provide the products and services you have requested.

For example, invoicing, calling to discuss a project at all stages of its progress and to keep a record for legal and accounting purposes.

To inform you by email or SMS of service information about the company. For example, notification of changes to out-of-hours availability or cover for holiday periods..

2. To send you marketing communications

I may send my clients marketing communications emails containing relevant news, information, insights and opinions on digital marketing methods, industry news and case histories.

3. When you use this website - www.karenhallmarketing.co.uk

I share your contact information with Squarespace, our email marketing provider, so they can send these emails on my behalf. Clients find these communications useful to keep up to date with what is going on in the world of digital marketing. They are only sent to existing clients and to those who have actively signed up.

The personal data that I process for these communications is first name and email address.

I’d like my clients to enjoy these communications, so it is important to know that you can opt-out at any time by clicking the ‘Unsubscribe’ link in any email.

When someone visits www.karenhallmarketing.co.uk I use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things like the number of visitors to the various parts of the website. This information is processed in a way which does not identify anyone.

I use cookies, which are small text files that are placed on your computer when you visit. I do this to make my website work more efficiently and to promote my news, products and services on social media. Visit www.karenhallmarketing.co.uk/cookies to view more information on how I use them and why.

www.karenhallmarketing.co.uk uses a third-party service to help maintain the security and performance of the website. To deliver this service it processes the IP addresses (a number assigned to each of your devices connected to the internet by your broadband provider) of visitors to my website.

I provide a contact form on the website and collect users’ personal information to enable me to respond. For general enquiries, once an enquiry has been dealt with, the data is deleted.

I appreciate this doesn’t make for scintillating reading, but I think it’s an important set of principles to work to to respect and protect your privacy.

Thank you for taking the trouble to read it.